Help & Support

Looking for Help & Support?

Please see all the relevant information below, including our most frequently asked questions to help you find answers to your queries. If you need further assistance, We do have a chat bot trained on everything Voclr.it

Downloads & Streams

Downloads and streams are currently available only for Pro members.

Pro members have unlimited access to high-quality acapellas, sample packs, and much more.

To learn more and upgrade your account, please visit: www.voclr.it/pro/

What Am I Paying For?

Voclr.it was built to save time for music producers in searching, sorting, and finding acapellas. You don’t pay specifically for the acapellas; you pay for the service of curation and the easy to use platform.

Refunds

All sales on Voclr.it are final. We do not offer refunds due to the nature of the platform and the process of paying in advance for the subscription period.

Voclr.it Pro is non-contractual, meaning you can cancel anytime, and you will still receive the time paid for. All subscriptions will auto-renew unless canceled.

In some cases, we may offer refunds, such as if you made multiple payments by accident.

Free Trials will convert to normal subscriptions after the trial period ends. If you do not want to continue after the trial, please cancel before the trial ends.

Cancellations & Downgrades

If you are a Voclr.it Pro member and wish to cancel your paid membership or downgrade to a Free account, you can do this by going to your profile page.

Legal & Copyright

You can only publicly release music containing acapellas from this site if you clear the sample with the original rights owner (publishing, artists, writers, etc.).

We have created a page dedicated to this subject as it’s very important. You can read more in detail here: www.voclr.it/legal

Acapella & Sample Removal Request

If you find an acapella or sample within the Voclr.it library and would like it to be removed, you will need proof that you own the sample. Then you can contact us through social media.

Delete My Account & Data

To delete all your account data, please head to your ‘My Account’ page and follow the steps: voclr.it/profile

All data will remain in our backups for 90 days. Once we have processed your request, we will no longer have access to any of your Voclr.it account data.

If you made any payments, we do not have control over how PayPal & Stripe use your data. You will need to contact them directly.